At Anokha Art, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details such as name, email address, phone number, and shipping/billing address.
  • Payment information (processed securely through trusted payment gateways; we do not store your full payment details).
  • Browsing data such as IP address, browser type, and website activity for analytics and improvement.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.
  • Communicate with you regarding your purchases, returns, or inquiries.
  • Provide customer support.
  • Improve our website, products, and services.
  • Send promotional offers or newsletters (only if you have opted in).

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information.
We may share limited data with:

  • Shipping partners (e.g., DHL, FedEx) for order delivery.
  • Payment processors to complete secure transactions.
  • Service providers who help us operate our website and business (e.g., hosting, analytics).

All third parties are required to protect your data and use it only for the agreed purpose.

4. Data Security

We implement strict security measures to safeguard your information against unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal data (subject to legal or transactional obligations).
  • Opt out of promotional emails at any time by clicking the “unsubscribe” link.

6. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Improve site performance and user experience.
  • Analyze website traffic and trends.
  • Remember your preferences for future visits.

You may disable cookies through your browser settings, but this may affect website functionality.

7. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.